Job seeking

  • Locations

    BigLocations

    Malaysia

    Choose a area

  • Job category

    Job category

For Employers

  1. Job board for Japanese speakers
  2. Kuala Lumpur Job seeking
  3. 【マレーシア勤務】カスタマーサポート(日本チーム)チームリーダー

【マレーシア勤務】カスタマーサポート(日本チーム)チームリーダー

15000 〜 20000 USD

  • Agensi Pekerjaan SELPEO Sdn.Bhd
  • Location: Kuala Lumpur
  • Japanese level:Fluent │Required length of experience:3 year to less than 5 years
  • Permanent
  • 3 year to less than 5 years
  • Close
Date:2019/01/25~2019/07/24

Job summary

Job category Administrative (Human Resources / Finance / Legal / Public Relations)/Human Resources / General Affairs
Industry Human Resources / Education / Consulting / Professional Services/ Outsourcing Company / BPO Company
Employment type Permanent
Position level Leader / Supervisor / Chief
Number of openings 5
Desired entry time -
Required language skill

English (Conversation)

Foreign language competence -
Working hours Full Time

Work details

Job description:.
.
カスタマーサポートチームの全体的なモニタリング・研修者のトレーニングなどをする。
-Complete the required number of quality assurance audits
-Cascade and train the team on process updates
-Re-train and re-educate the team should t are identified error trends.
-Calibrate with Subject Matters on quality scoring
-Maintain and improve the training curriculum and train new hires
-Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.
-Train new hires
-Interface effectively with other teams, delivery lead
-Interface effectively with Client team
-Address technical questions from the team
SKILLS Required:
-6+ years of experience.
-Quick learner, and ability to lead a team
-Excellent oral and written communication
-Passion for learning and creative problem solving.
.
.
【勤務時間/休日】シフト制/完全週休2日制
.
【応募条件】
コミュニケーション・簡単な日常会話のやり取りが出来る程度の英語力クアラルンプール近郊での勤務が可能な方シフト勤務が可能な方(夜間勤務有)高校卒業以上.
-------------
04
雇用形態: 正社員
給与:RM8,000.00~RM9,500.00 /月給

About interview

Liaison

MalaysiaKuala Lumpurマレーシア/ KL Map



Name of person in charge of hiring:Kaori Hayama

【マレーシア勤務】カスタマーサポート(日本チーム)チームリーダー

Agensi Pekerjaan SELPEO Sdn.Bhd

15000 〜 20000 USD

Close

Company overview

Agensi Pekerjaan SELPEO Sdn.Bhd【マレーシア勤務】カスタマーサポート(日本チーム)チームリーダー Agensi Pekerjaan SELPEO Sdn.Bhd【マレーシア勤務】カスタマーサポート(日本チーム)チームリーダー

Agensi Pekerjaan SELPEO Sdn.Bhd

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

GLOBAL PRESENCE, SPECIALIST EXPERTISE 
 

SELPEO, well-established in 2013, is a leading Japanese/Korean-based recruitment firm for Japanese/ Korean Native for various industries across Asia.


We support clients with international placements as well- Our recruiter have Japanese, Korean Native with Multilingual proficiency to meet clients’ need for Permanent.

Company profile

...more(0jobs)

Sign up

※ A registration guide will be sent to the email address you provided

The registration guide has been emailed to you

views.customer_sign_up_modal_complete__visual_alt views.customer_sign_up_modal_complete__visual_alt

Member registration is uncompleted

You will receive the registration guide mail in a few minutes.
Enter the register page from the URL in the email within 24 hours.