求职

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    马来西亚

    选择其中的地区

  • 选择职业类别

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企业入口

  1. 日语人才就业网
  2. 马来西亚其他地区 日语人才招聘
  3. Game Advisor - Japanese (Customer Support)

Game Advisor - Japanese (Customer Support)

需要确认/非公开

  • Expora Database Consulting Services Sdn Bhd
  • 工作地: 马来西亚其他地区
  • 日语水平:精通-较多商务交流经验 │工作年限:无经验

Listed as Fortune 500 companies

  • 正式员工
  • 无经验
  • 结束刊登
发布时间:2018/02/12~2018/08/11

职务概要

职位种类 IT工程师(SE/WEB/游戏)/游戏
行业类别 面向消费者型服务业/ 其他面向消费者型服务业相关
职位类型 正式员工
岗位级别 助理级别
招聘人数 10
希望入职时间 -
必须语言能力

日语 (精通-较多商务交流经验)

希望具备的语言能力 -
工作时间 全职
福利待遇和带薪休假 1. Medical benefit upto USD 80K for employee & his spouse & kids. Each individuals will be entitled for USD 80K

2. Optical benefit upto USD 450.00 for employee & his spouse & kids. Each individuals will be entitled for USD 80K

3. Dental benefit is provided for employee and is also extended to employees spouse & kids

4. 10 days Annual leave. Will be increased after completing 2 years with Tech M.

5. Medical leave as per the Malaysian Labor law.

6. EPF & SOCSO, as per the Malaysia Labor Law.

7. Free parking provided

8. Recreational facility with Pool board, Table Tennis & Gym. Free access for employees.

详细工作内容

What We Need:  Fresh graduates are encouraged to apply (training will be provided)


•         Provide first contact resolution of customer issues via chat, e-mail and Phones.


•         Troubleshoot and handle the most complicated and sensitive of customer inquiries.


•         Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs.


•         Take personal ownership of customer requests and provide a WWCE world-class level of support.


•         Maintain accountability for accurate and timely assistance to our customers.


•         Provide exceptional customer experience as measured through customer surveys and internal SLAs.


•         Maintain security and confidentiality of WWCE internal information and customer/account information.


•         Respond to general customer inquiries.


•         Escalate and communicate any customer well-being issues.


•         Reports to Customer Service Team Manager


 


The ideal candidate will possess


Essential:


•         Verbal and written fluency in Japanese and English        


•         Fresh graduate are encourage to apply


 


Person Specification:


•         Team player with a positive attitude


•         Ability to handle stressful situations


•         Willingness to be flexible


•         Ability to maintain confidentiality


•         Results orientated


•         High work standards

关于面试

联络人

马来西亚马来西亚其他地区Tech Mahindra, Persiaran Apec, Cyberjaya, 63000 Cyberjaya, Selangor, Malaysia 地图



招聘负责人姓名:Lokesh Reddy

Game Advisor - Japanese (Customer Support)

Expora Database Consulting Services Sdn Bhd

需要确认/非公开

结束刊登

公司简介

Expora Database Consulting Services Sdn BhdGame Advisor - Japanese (Customer Support) Expora Database Consulting Services Sdn BhdGame Advisor - Japanese (Customer Support)

Expora Database Consulting Services Sdn Bhd

面向消费者型服务业 /其他面向消费者型服务业相关
IT/通信/互联网 /综合/IT服务
行业不限 /行业不限

EDCS is an MSC status company with its Corporate offices located in India and in Malaysia . The services offered by it include software-led IT solutions, remote database and infrastructure management, enterprise services, training as well as IT and non-IT staffing services. It is a young and rapidly growing company with vision to be leading software service provider in local and international market across the verticals and partner with leading IT companies to leverage value proposition in resourcing through staffing by adopting global standard methodologies, latest technology and innovative ideas to improve the efficiency and reduce the operational cost. EDCS believes that expertise is a journey. We constantly work on improving our skills and forming best practices.

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