求职

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    马来西亚

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企业入口

  1. 日语人才就业网
  2. 吉隆坡 日语人才招聘
  3. Japanese Speaking Customer Service Officer

Japanese Speaking Customer Service Officer

200000 〜 280000 USD

  • Nityo Infotech Services
  • 工作地: 吉隆坡
  • 日语水平:精通-较多商务交流经验 │工作年限:1-3年

Permanent role, Attractive Salary Package

  • 正式员工
  • 1-3年
  • 结束刊登
发布时间:2018/10/08~2019/04/06

职务概要

职位种类 服务类(消费品/娱乐/美容/交通)/服务业管理职
行业类别 面向消费者型服务业/ 其他面向消费者型服务业相关
职位类型 正式员工
岗位级别 按能力/经验
招聘人数 20
希望入职时间 -
必须语言能力

日语 (母语水平)

英语 (精通-较多商务交流经验)

希望具备的语言能力 -
工作时间 全职

详细工作内容

 



Understand customer’s enquiry and respond via applicable channels: email, chat, and call backs.
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Ensure all SLAs are met accordingly
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
Able to communicate effectively with customers in a friendly and polite manner following the processes
Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language

关于面试

联络人

马来西亚吉隆坡KL Sentral / Subang Jaya 地图



招聘负责人姓名:Yi Han Lim

Japanese Speaking Customer Service Officer

Nityo Infotech Services

200000 〜 280000 USD

结束刊登

公司简介

Nityo Infotech ServicesJapanese Speaking Customer Service Officer Nityo Infotech ServicesJapanese Speaking Customer Service Officer

Nityo Infotech Services

人力资源/教育培训/咨询/其他专业服务 /人才中介/招聘广告

IT Recruitment Specialist, main revenue comes from recruitment, focusing on IT recruitment and multilingual speaker roles such as Japanese, Mandarin, Vietnamese, Korean, Thai and many more.

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