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企业入口

  1. 日语人才就业网
  2. 吉隆坡 日语人才招聘
  3. Client Service Associate - Japanese team

Client Service Associate - Japanese team

15000 〜 20000 USD

  • Agensi Pekerjaan SELPEO Sdn.Bhd
  • 工作地: 吉隆坡
  • 日语水平:精通-较多商务交流经验 │工作年限:3-5年
  • 正式员工
  • 3-5年
  • 结束刊登
发布时间:2019/01/21~2019/07/20

职务概要

职位种类 销售/事务/企划/物流类/呼叫中心/客服
行业类别 IT/通信/互联网/ 游戏/SNS社交平台
职位类型 正式员工
岗位级别 按能力/经验
招聘人数 10
希望入职时间 -
必须语言能力

英语 (一般-日常会话交流)

希望具备的语言能力 -
工作时间 全职

详细工作内容

Job Descriptions
POSITION SUMMARY:
The Client Service Associate is to help support and expand our self-serve advertising customer base. They will also need to demonstrate the value of our advertising solutions and provide post-sales support for all Self-service products.
 
 Primary job function:
● Understand customer’s enquiry and respond via phone and email
● Answer incoming calls and email and perform outbound calls related to products and services
● Identify customer requirements and ensure they are answered or routed through the appropriate support channel
● Manage customer escalations and ensure that these are answered, tracked and escalated as required.
● Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
● Provide call backs and or call downs to customers if required
● Ensure all SLAs are met accordingly
● Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.
● Provide a high level of professionalism and competent customer service
● Able to communicate effectively with customers in a friendly and polite manner
● Can understand the main ideas of complex text on both concrete and abstract topics
● Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers
● Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
※その他の情報に関しては、応募後に担当者より説明がございます。
 
Job Requirements
コミュニケーション・日常会話レベルの可能な英語スキルシフト勤務が可能な方マレーシア、クアラルンプールでの勤務が可能な方 
Additional Information:

【勤務地】マレーシア/ KL Sentral


【給与】RM7000〜8700 ( 面接時評価、経歴・スキルに基づく)


【勤務時間】 シフト制 (夜間勤務含めたローテーション)

            
【休日/休暇】
      ◆週休2日制
        ◆年次有給休暇、病欠休暇(12-14日/年)
 
【雇用形態】正社員

【その他】   ◆ビザの申請費用(企業負担)
                     ◆メディカルカード(現地保険証)
        ◆メディカルインシュランス

关于面试

联络人

马来西亚吉隆坡マレーシア/ KL 地图



招聘负责人姓名:Kaori Hayama

Client Service Associate - Japanese team

Agensi Pekerjaan SELPEO Sdn.Bhd

15000 〜 20000 USD

结束刊登

公司简介

Agensi Pekerjaan SELPEO Sdn.BhdClient Service Associate - Japanese team Agensi Pekerjaan SELPEO Sdn.BhdClient Service Associate - Japanese team

Agensi Pekerjaan SELPEO Sdn.Bhd

人力资源/教育培训/咨询/其他专业服务 /人才中介/招聘广告

GLOBAL PRESENCE, SPECIALIST EXPERTISE 
 

SELPEO, well-established in 2013, is a leading Japanese/Korean-based recruitment firm for Japanese/ Korean Native for various industries across Asia.


We support clients with international placements as well- Our recruiter have Japanese, Korean Native with Multilingual proficiency to meet clients’ need for Permanent.

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该公司的其他招聘信息(1件)

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