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    马来西亚

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企业入口

  1. 日语人才就业网
  2. 吉隆坡 日语人才招聘
  3. Customer Service Consultant

Customer Service Consultant

25000 〜 30000 USD

  • Sullivan Louis Sdn Bhd
  • 工作地: 吉隆坡
  • 日语水平:精通-较多商务交流经验 │工作年限:1年以下

Opportunity to be part of the pioneer team!

  • 临时工
  • 1年以下
  • 结束刊登
发布时间:2019/02/08~2019/08/07

职务概要

职位种类 专业服务(咨询/金融/房地产/专业咨询)/专业服务(医疗/公共事业/教育/技术指导)
行业类别 人力资源/教育培训/咨询/其他专业服务/ 外包公司/BPO公司
职位类型 临时工
岗位级别 按能力/经验
招聘人数 20
希望入职时间 -
必须语言能力

日语 (母语水平)

希望具备的语言能力 -
工作时间 全职
福利待遇和带薪休假 Allowances provided. Annual leave, medical leave benefits. Medical coverage as well as insurance for hospitalisation. Excellent work environment and diverse culture.

详细工作内容

Large multinational company setting up in Kuala Lumpur! 
Consultants are responsible for handling customer queries coming from Japanese customer segment and Partners related to usage of App, issues related to order placing experience, promo codes and other related ordering queries. Primary role of our consultants is to provide world class support experience by resolving the issue the very first time.
• Basic User level knowledge of Operating System (Windows 7).
• Knowledge of browsers (IE8 and Chrome).
• Ability to use email services through designated portals (Client Site).
• Familiarity with Using Adobe Acrobat Reader.
• Performing all end-user services via Email systems (hard, soft, web).
• Familiarity with Document Verification and Financial transactions.
• Excellent Oral and Written Japanese Communication Skills – Ability to construct grammatically correct sentences with clear and concise sentence construction.
• Workable English Comprehension Skills – Ability to Speak, Understand, Read & possibly write.
• Good Japanese Email Etiquettes – Courteous Greeting & Closing. Correct usage of Names, Appropriate Capitalization & Punctuation, Avoiding Acronyms and Emoticons, Professional Usage of Fonts & Colours, Accurate Adaptation of References.
• Strong Customer Service Orientation - Situational understanding or awareness in addressing customer request by priority.
• Excellent Typing Skills – Ability to type 30 words per minute with 90% Accuracy.
• Self- Discipline & Composure, Learning & Adaptability.
• Time Management & Interpersonal Skills.
• Ability to work in a team effectively.
• Enthusiasm, Resourcefulness, Commitment & Drive.
• Positive Attitude towards work and Co-Workers. 
• Flexibility with shifts – Ability to work on any 24/7 Shift
 
 

关于面试

联络人

马来西亚吉隆坡Taman Tun Dr Ismaila 地图



招聘负责人姓名:Keegan Sullivan

Customer Service Consultant

Sullivan Louis Sdn Bhd

25000 〜 30000 USD

结束刊登

公司简介

Sullivan Louis Sdn BhdCustomer Service Consultant Sullivan Louis Sdn BhdCustomer Service Consultant

Sullivan Louis Sdn Bhd

人力资源/教育培训/咨询/其他专业服务 /人才中介/招聘广告
IT/通信/互联网 /综合/IT服务
人力资源/教育培训/咨询/其他专业服务 /咨询

Sullivan Louis Consultancy is a reliable partner in the field of executive search for both technical and non-technical roles. Our expertise lies in the techonology space, and relying on our understanding of that industry, we have also experienced much success in matching functional roles within the same space.

Sullivan Louis is very proud to have been the partner for large multinational companies starting up their operations in Malaysia. 

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