求职

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    马来西亚

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企业入口

  1. 日语人才就业网
  2. 马来西亚其他地区 日语人才招聘
  3. Customer Service Executive (Japanese Speaker)

Customer Service Executive (Japanese Speaker)

15000 〜 20000 USD

  • Aegis BPO Malaysia Sdn Bhd
  • 工作地: 马来西亚其他地区
  • 日语水平:精通-较多商务交流经验 │工作年限:无经验

Employment Pass provided, Insurance

  • 正式员工
  • 无经验
  • 结束刊登
发布时间:2019/03/28~2019/09/24

职务概要

职位种类 执行官/执行官
行业类别 面向消费者型服务业/ 其他面向消费者型服务业相关
职位类型 正式员工
岗位级别 担当级别
招聘人数 20
希望入职时间 -
必须语言能力

英语 (一般-日常会话交流)

希望具备的语言能力 -
工作时间 全职
福利待遇和带薪休假 JOB DESCRIPTION

• To ensure desired customer delight by providing satisfactory response to customer interaction.
• Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the various services.
• Evolve more effective work process for improving customer interactions.
• Constantly monitor & review performance metrics for achievement of objective.
• To track & ensure closure of complaints.
• Identify relevant training needs of agents & ensure effective implementation.
• Effectively manage shift operations.


REQUIREMENT

• Effectively manage shift operations.
• Candidate must possess at least a Bachelor Degree in any field.
• Required language(s): English & Japanese


ATTITUDE

• Positive
• Customer-centric
• Fast paced and prompt
• Achievement oriented
• Energetic and Enthusiastic


SKILLS

• Spoken Communication skill
• Probing skill
• Analytical skills
• Influencing skills
• Leadership qualities


FACILITIES & BENEFITS

• Paid air ticket to Malaysia
• Paid visa to Malaysia
• Paid Employment Pass in Malaysia
• 2 weeks free accommodation on arrival
• Expatriate management and employee relations team to assist with acclimatization and support
• Excellent career opportunities to grow into supervisory and support roles
• Accommodation / shopping malls close to office
• Railway station at walking distance / shuttle van provided from LRT station to office

详细工作内容

JOB DESCRIPTION


 



To ensure desired customer delight by providing satisfactory response to customer interaction.
Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the various services.
Evolve more effective work process for improving customer interactions.
Constantly monitor & review performance metrics for achievement of objective.
To track & ensure closure of complaints.
Identify relevant training needs of agents & ensure effective implementation.
Effectively manage shift operations.


 REQUIREMENT



Effectively manage shift operations.
Candidate must possess at least a Bachelor Degree in any field.
Required language(s): English & Japanese


 ATTITUDE 



Positive
Customer-centric
Fast paced and prompt
Achievement oriented
Energetic and Enthusiastic 


SKILLS 



Spoken Communication skill
Probing skill
Analytical skills
Influencing skills
Leadership qualities


 FACILITIES & BENEFITS 



Paid air ticket to Malaysia
Paid visa to Malaysia
Paid Employment Pass in Malaysia
2 weeks free accommodation on arrival
Expatriate management and employee relations team to assist with acclimatization and support
Excellent career opportunities to grow into supervisory and support roles
Accommodation / shopping malls close to office
Railway station at walking distance / shuttle van provided from LRT station to office

关于面试

联络人

马来西亚马来西亚其他地区Symphony House, Pusat Dagangan Dana 1, Jalan PJU1A/46, 47301 Petaling Jaya, Selangor, Malaysia 地图



招聘负责人姓名:Ivon Tan

Customer Service Executive (Japanese Speaker)

Aegis BPO Malaysia Sdn Bhd

15000 〜 20000 USD

结束刊登

公司简介

Aegis BPO Malaysia Sdn BhdCustomer Service Executive (Japanese Speaker) Aegis BPO Malaysia Sdn BhdCustomer Service Executive (Japanese Speaker)

Aegis BPO Malaysia Sdn Bhd

面向消费者型服务业 /其他面向消费者型服务业相关

Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 46 locations across 14countries with more than 50,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail and Energy & Utilities.
 

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