求职

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    马来西亚

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企业入口

  1. 日语人才就业网
  2. 马来西亚其他地区 日语人才招聘
  3. Global Service Desk (Japan IT Support Analyst)

Global Service Desk (Japan IT Support Analyst)

20000 〜 22000 USD

  • AIG Technologies (Malaysia) Sdn. Bhd.
  • 工作地: 马来西亚其他地区
  • 日语水平:精通-较多商务交流经验 │工作年限:无经验

Language/Shift/Transportation allowance provided

  • 正式员工
  • 无经验
发布时间:2019/04/25~2019/10/22

职务概要

职位种类 销售/事务/企划/物流类/呼叫中心/客服
行业类别 IT/通信/互联网/ 综合/IT服务
职位类型 正式员工
岗位级别 担当级别
招聘人数 4
希望入职时间 June
必须语言能力

日语 (精通-较多商务交流经验)

希望具备的语言能力 日语、 英语、
工作时间 全职
福利待遇和带薪休假 Yearly KPI bonus and salary increament system.
Language/Shift/Transportation allowance provided
Medical and insurance coverage for employee, spouse and children up to the 5th.
Yearly dental and optical benefit

Follows Japan working and public holiday calendar
No night shift
No weekend shift
Paid annual leaves from 16 days ~

VISA will be provided by the company (for foreigners)

详细工作内容

Job Description
•Provide first-level technical support to internal users for technology-related issues.
•Ensure proper documentation for each interaction and escalate when necessary.
•Resolve all issues using standard practices, procedures, and company-approved troubleshooting tools and workflow processes.
•Escalate issues to appropriate parties as necessary.
•Maintain flexible working style to react to the changing needs of business customers.
•Work independently or in a team-oriented, collaborative environment with diverse individuals.
•Use exemplary time-management skills; work within strict time-frames to meet or improve deadlines.
•Process restricted data with sensitivity to ensure that confidential data remains private.
•Perform other duties as required or assigned.
Skills Required
•Understand Japan specific cultural reference and understand Japan work environment
•One year of Service Desk support experience in a Microsoft environment that includes Windows, Outlook, Notes, and other applications using an incident-tracking application.
•Relevant industry certifications are a plus (i.e., MCSE, A+, HAD*, etc.).
•Detail oriented with excellent grammar, spelling, and punctuation skills.
•Ability to communicate effectively, both verbally and in writing, with colleagues throughout the corporation.
•Ability to listen to customers’ concerns to exceed their expectations.
•Multitasking experience; ability to prioritize to meet or improve required schedules.
•Proficiency in Japanese language verbal and written is a must with a certification level of (JLPT 2, BJT J2 or N2) *For non-native Japanese Speakers
Benefits
• Insurance for self & family
• Basic Salary + Language allowance + Shift allowance + Transportation

关于面试

Japanese Language skills screening and job interview will be done at the same time.

联络人

马来西亚马来西亚其他地区Century Square Cyberjaya 地图



招聘负责人姓名:Siti Rodiah

Global Service Desk (Japan IT Support Analyst)

AIG Technologies (Malaysia) Sdn. Bhd.

20000 〜 22000 USD

公司简介

AIG Technologies (Malaysia) Sdn. Bhd.Global Service Desk (Japan IT Support Analyst) AIG Technologies (Malaysia) Sdn. Bhd.Global Service Desk (Japan IT Support Analyst)

AIG Technologies (Malaysia) Sdn. Bhd.

IT/通信/互联网 /综合/IT服务

AIG Technologies (Malaysia) Sdn. Bhd. is an enterprise in Malaysia, with the main office in Cyberjaya.
It operates in the Computer Facilities Management Services industry. The company was established on December 02, 1998.

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该公司的其他招聘信息(1件)

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