职务概要
| 职位种类 | 执行官／执行官 |
|---|---|
| 行业类别 | 面向消费者型服务业／ 其他面向消费者型服务业相关 |
| 职位类型 | 临时工 |
| 岗位级别 | 按能力/经验 |
| 招聘人数 | 20 |
| 希望入职时间 | April 2021 |
| 必须语言能力 |
日语 （熟练-较少商务交流经验） 英语 （一般-日常会话交流） |
| 希望具备的语言能力 | 日语、 |
| 工作时间 | 全职 |
| 福利待遇和带薪休假 | Medical & Insurance benefits All types of leaves (30 days annual leaves, sick leaves, etc) Relocation Flight Tickets 1 week temporary accommodation upon arrival Quarantine cost |
详细工作内容
Responsible to resolve customer queries in a timely and accurate way through inbound call, email or live chat
Identify customer needs and assist them in using specific features and functionalities in the social media platform
Follow-up with customers to ensure their technical issues are resolved
Become and remain knowledgeable about social media products and community standards
Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
Identify inefficiencies in workflows and suggest solutions
Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
关于面试
Zoom interview
联络人
Content Review/ Customer Service Consultant (Work From Home)/ Kuala Lumpur/ Penang
Asiapactalents Sdn Bhd
1812 〜 2417 USD
