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  2. Kuala Lumpur Job seeking
  3. PSC Helpdesk (Hindi, Japanese) - Kuala Lumpur

PSC Helpdesk (Hindi, Japanese) - Kuala Lumpur

10000 〜 15000 USD

  • Givaudan Business Solutions Malaysia Sdn Bhd
  • Location: Kuala Lumpur
  • Japanese level:Fluent │Required length of experience:3 year to less than 5 years
  • Permanent
  • 3 year to less than 5 years
  • Close

Job summary

Job category Service (Retail / Entertainment / Beauty / Transportation)/Service Management
Industry Chemicals / Materials/ Other Chemicals / Materials
Employment type Permanent
Position level Staff / Member
Number of openings 3
Desired entry time -
Required language skill

Chinese (Native)

Japanese (Native)

Hindi (Native)

Foreign language competence -
Working hours Full Time

Work details

Day to day operations in service management:Manage all incoming PTP related employee and vendor queries via relevant communication channels (phone, e-mail, instant messaging tool, service management tool)Analyse queries and aim for end to end query resolution in line with service levels and Customer satisfactionTake ownership and Coordinate issue resolution across streams if requiredMonitor and follow-up on parked queriesInform the user after final resolutionProvide guidance to internal employees for all systems (AskMe, SAP, SRM, Service management tool)Support users in workflows and approvalsSupport and follow up on PO OutputSupport and follow up on PO AcknowledgementResponsible for GR MonitoringCommunicate with internal and external partners by phone, email, instant messaging and ServiceManagement ToolYour professional profile includes:
University degree or College DiplomaFluency in English and an additional ASEAN language with the ability to read, write and speak will be an advantage.Professional experience: 1-3 years of relevant experience in Procurement within an international environmentBroad understanding of business and PTP policies, process and work instructionsSoftware skills: Broad knowledge of relevant SAP modules (SRM, FI, PM, MM), Procurement tools (Catalogue)and workflows, advanced knowledge of MS officeStrong service management and communication skillsGood data entry/ typing speed

About interview


MalaysiaKuala LumpurBandar Utama, 1st Avenue Map

Name of person in charge of hiring:Jeremy Chung

PSC Helpdesk (Hindi, Japanese) - Kuala Lumpur

Givaudan Business Solutions Malaysia Sdn Bhd

10000 〜 15000 USD


Company overview

Givaudan Business Solutions Malaysia Sdn BhdPSC Helpdesk (Hindi, Japanese) - Kuala Lumpur Givaudan Business Solutions Malaysia Sdn BhdPSC Helpdesk (Hindi, Japanese) - Kuala Lumpur

Givaudan Business Solutions Malaysia Sdn Bhd

Chemicals / Materials /Other Chemicals / Materials

Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF 5.1 billion in 2017. Headquartered in Switzerland with local presence in over 100 locations, the Company has more than 11,000 employees worldwide. Discover more at

Company profile


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