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  1. Job board for Japanese speakers
  2. Kuala Lumpur Job seeking
  3. Customer Service Representative

Customer Service Representative

Negotiable / Unpublished

  • ARVATO BPS MALAYSIA SDN. BHD.
  • Location: Kuala Lumpur
  • Japanese level:Fluent │Required length of experience:Less than 1 year
  • Contract
  • Less than 1 year
Date:2019/08/26~2020/02/22

Job summary

Job category Sales / Clerical / Planning / Logistics/Call Center / Customer Support
Industry Consumer Services/ Restaurant / Hotel
Employment type Contract
Position level Associate
Number of openings 5
Desired entry time -
Required language skill

Japanese (Native)

English (Business)

Foreign language competence Japanese、 English、
Working hours Full Time
Welfares / Leave systems ●基本給
●言語手当
●年14日の有給休暇
●年14日のMedical Leave制度
(体調不良の際、給料が支払われる制度)
●保険手当
●月ごとのインセンティブ(パフォーマンス次第)

Work details

【仕事内容】
•電話およびメールによる予約の問い合わせ対応
•顧客からのリクエスト対応
•予約の変更、キャンセル
•リクエストに対するお客様とホテルの間の通訳
•ホテルが管理するアカウントのサポート

【応募条件&概要】
•日本語と英語での優れたコミュニケーションスキル
•新卒応募OK!専門卒・短大卒の方は7年間の業務経験必要
•週末および祝日を含むシフト制
•3週間のトレーニングを提供

About interview

Liaison

MalaysiaKuala LumpurSuite 27-11, Level 27, GTower, 199 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia Map



Name of person in charge of hiring:Ima Fahmi

Customer Service Representative

ARVATO BPS MALAYSIA SDN. BHD.

Negotiable / Unpublished

Company overview

ARVATO BPS MALAYSIA SDN. BHD.Customer Service Representative ARVATO BPS MALAYSIA SDN. BHD.Customer Service Representative

ARVATO BPS MALAYSIA SDN. BHD.

Consumer Services /Other Consumer Services
Consumer Services /Other Consumer Services

Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it’s the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

Company profile

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