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  2. Kuala Lumpur Job seeking
  3. Client Service Associate (KL, Malaysia)

Client Service Associate (KL, Malaysia)

20000 〜 25000 USD

  • Career International FOS Search Sdn Bhd
  • Location: Kuala Lumpur
  • Japanese level:Fluent │Required length of experience:No experience

Attractive salary packages

  • Permanent
  • No experience
  • Close

Job summary

Job category Executive/Executive
Industry Other/ Other
Employment type Permanent
Position level Associate
Number of openings 3
Desired entry time -
Required language skill

Japanese (Fluent)

Foreign language competence English、
Working hours Full Time

Work details

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service
• Able to communicate effectively with customers in a friendly and polite manner following the processes
• Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language

About interview

1st interview - Skype 2nd interview Face to face interview (Malaysia)


MalaysiaKuala LumpurKL Sentral, Malaysia Map

Name of person in charge of hiring:Lingges

Client Service Associate (KL, Malaysia)

Career International FOS Search Sdn Bhd

20000 〜 25000 USD


Company overview

Career International FOS Search Sdn BhdClient Service Associate (KL, Malaysia) Career International FOS Search Sdn BhdClient Service Associate (KL, Malaysia)

Career International FOS Search Sdn Bhd

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

As the leading total talent solutions provider driven by technology, Career International has been the first HR service enterprise listed in China’s A-shares market (300662.SZ). Also, it boasts 2,200+ professional recruitment consultants, working in 100+ offices across China, India, Singapore, Malaysia, USA, the UK and Australia. The company is providing an array of talent solutions, including executive search, recruitment process outsourcing (RPO), flexible staffing, HR consulting, talent assessment, as well as talent training and development to clients in 18 fields and industries.

Company profile


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