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  1. Job board for Japanese speakers
  2. Kuala Lumpur Job seeking
  3. Japanese Customer Support Executive

Japanese Customer Support Executive

1000 〜 2000 USD

  • VR Excellent (M) Sdn Bhd
  • Location: Kuala Lumpur
  • Japanese level:Fluent │Required length of experience:3 year to less than 5 years

4-day week, 2-hour daily break, RM500 allowance

  • Permanent
  • 3 year to less than 5 years
Date:2022/11/08~2023/05/07

Job summary

Job category IT Engineering (System Engineer / Web / Gaming)/Web / Internet
Industry IT / Communications / Internet/ Internet Services
Employment type Permanent
Position level Staff / Member
Number of openings 1
Desired entry time -
Required language skill

Japanese (Fluent)

Foreign language competence Japanese、
Working hours Others
Welfares / Leave systems RM500 allowance, bonus, insurance

Work details

• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.
• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.
• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.
• To exceed customers’ expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.
• License issue and provision to customer.
• Periodic Maintenance Announcement.

About interview

Face to Face

Liaison

MalaysiaKuala LumpurKota Damansara Map



Name of person in charge of hiring:Nair Vanajen

Japanese Customer Support Executive

VR Excellent (M) Sdn Bhd

1000 〜 2000 USD

Company overview

VR Excellent (M) Sdn BhdJapanese Customer Support Executive VR Excellent (M) Sdn BhdJapanese Customer Support Executive

VR Excellent (M) Sdn Bhd

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

1. Executive Search/ Recruitment Services/ Headhunting
2. Profiling (Staff Competency Assessment

Company profile

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