Job summary
| Job category | Professional (Consulting / Finance / Real Estate / Professional Services)／Consulting |
|---|---|
| Industry | Electrical Equipment / Electronics / Machinery／ Semiconductors / Electronics / Electronic Components |
| Employment type | Permanent |
| Position level | Depends on ability / experience |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
Japanese （Fluent） English （Fluent） |
| Foreign language competence | |
| Working hours | Full Time |
| Welfares / Leave systems | JLPT N1 got allowances Car @ Transport allowances BF & Lunch meal allowances provided - upon confirmation Outstation accommodation Mileage claim - RM 0.77 per KM Fixed 3 months bonus Annual bonus and salary increment |
Work details
・Will oversee software deployments and configuration - optimizing for performance, troubleshooting, and communicating with a diverse internal and external audience, including our clients.
・Responsible for the daily management of assigned portfolio.
・You are an essential partner to R&D and software development teams, helping to understand and evolve our platform.
・Proactively identifies, reports on and drafts action plans to address potential and actual exposure.
・Oversee software deployments, tracking configuration changes and scheduling updates
・Troubleshoot service availability issues, managing incident escalations start to finish
・Troubleshoot analytics dashboards and client KPI/reporting, to evolve and drive insights
・Partner with R&D/Development to identify the root cause of incidents and prioritize new features
・Author and evolve operational documentation and procedures to improve scalability support for the developed scenarios
About interview
Virtual or physical
Liaison
Design Product Request (After-sales customer relations)
Agensi Pekerjaan Pasona Sdn. Bhd.
3100 〜 4500 USD
