Job summary
| Job category | Executive／Executive |
|---|---|
| Industry | All／ All |
| Employment type | Contract |
| Position level | Depends on ability / experience |
| Number of openings | 20 |
| Desired entry time | April/ May/ June/ July |
| Required language skill |
Japanese （Fluent） |
| Foreign language competence | English、 |
| Working hours | Full Time |
| Welfares / Leave systems | Visa Requirements: If you are applying for a visa from Japan: You can start working from home after receiving visa approval, and travel to Malaysia to start work on-site. Relocation Allowances provided. Benefits: Working permit provided Opening bank account Others allowances: Performance incentives, and Night shift allowances (if applicable) Annual leave 12 days Sick leave 14 days Medical insurance Career growth- Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company |
Work details
This job posting is for a customer support executive position
The job can be done remotely until the visa is issued, and the office is located in Malaysia.
Global company providing outsourcing services in 250 industries such as banking, financial businesses, insurance, technology, communication, healthcare, travel, service, oil, and infrastructure. Over 2,800 multinational employees work at the Malaysia office, and around 300 Japanese employees are actively working there.
Job Description.
The customer support executive will respond to inquiries from customers through phone calls, emails, and chats.
The company offers a chance to grow rapidly and advance in one's career quickly. After joining, the new hires will receive a month-long training session in Japanese on various inquiry handling methods and system usage.
Requirements:
• Fluent in Japanese (speaking, reading, and writing)
• Good communication and customer service skills
• Comfortable working in a fast-paced environment
【Salary and Benefits】
• Monthly salary of 9,000 Malaysian Ringgit, approximately 276,000 yen. (*1 Malaysian Ringgit = 30.70 yen as of January 30, 2023).
• Various allowances: overtime pay, performance-based bonuses, etc.
• Incentives and promotions based on excellent performance.
About interview
• Submit your application
• Document screening
• 1st interview (web-based)
• Aptitude test
• 2nd interview (web-based)
• Job offer
Liaison
Japanese Customer Support
Agensi Pekerjaan EPS Consultants Sdn Bhd
2100 〜 2500 USD
