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  1. Job board for Japanese speakers
  2. Kuala Lumpur Job seeking
  3. Japanese Customer Support

Japanese Customer Support

27000 〜 31000 USD

  • Agensi Pekerjaan EPS Consultants Sdn Bhd
  • Location: Kuala Lumpur
  • Japanese level:Fluent │Required length of experience:No experience

Career Growth and Attractive Salary.

  • Contract
  • No experience
  • Close
Date:2023/04/03~2023/09/30

Job summary

Job category Executive/Executive
Industry All/ All
Employment type Contract
Position level Other
Number of openings 20
Desired entry time April/ May/ June/ July
Required language skill

Japanese (Fluent)

Foreign language competence English、
Working hours Full Time
Welfares / Leave systems Visa Requirements:
If you are applying for a visa from Japan: You can start working from home after receiving visa approval, and travel to Malaysia to start work on-site.

Relocation Allowances provided.

Benefits:
 Working permit provided
 Opening bank account
 Others allowances: Performance incentives, and Night shift allowances (if applicable)
 Annual leave 12 days
 Sick leave 14 days
 Medical insurance
 Career growth- Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company

Work details

This job posting is for a customer support executive position

The job can be done remotely until the visa is issued, and the office is located in Malaysia.

Global company providing outsourcing services in 250 industries such as banking, financial businesses, insurance, technology, communication, healthcare, travel, service, oil, and infrastructure. Over 2,800 multinational employees work at the Malaysia office, and around 300 Japanese employees are actively working there.

Job Description.
The customer support executive will respond to inquiries from customers through phone calls, emails, and chats.

The company offers a chance to grow rapidly and advance in one's career quickly. After joining, the new hires will receive a month-long training session in Japanese on various inquiry handling methods and system usage.

Requirements:
• Fluent in Japanese (speaking, reading, and writing)
• Good communication and customer service skills
• Comfortable working in a fast-paced environment

【Salary and Benefits】
• Monthly salary of 9,000 Malaysian Ringgit, approximately 276,000 yen. (*1 Malaysian Ringgit = 30.70 yen as of January 30, 2023).
• Various allowances: overtime pay, performance-based bonuses, etc.
• Incentives and promotions based on excellent performance.

About interview

• Submit your application
• Document screening
• 1st interview (web-based)
• Aptitude test
• 2nd interview (web-based)
• Job offer

Liaison

MalaysiaKuala LumpurPetaling Jaya Map



Name of person in charge of hiring:Ruben

Japanese Customer Support

Agensi Pekerjaan EPS Consultants Sdn Bhd

27000 〜 31000 USD

Close

Company overview

Agensi Pekerjaan EPS Consultants Sdn BhdJapanese Customer Support Agensi Pekerjaan EPS Consultants Sdn BhdJapanese Customer Support

Agensi Pekerjaan EPS Consultants Sdn Bhd

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

EPS Malaysia is a leading Recruitment specialist with over two decades of experience in the industry. Our clients trust us in getting the job done, the right way. We are a trusted partner for local and global companies. Our comprehensive Enterprise Recruitment and Outsourcing solutions include general and professional staffing, executive search, contract staffing, staff augmentation services, managed services, and recruitment process outsourcing (RPO).

We understand that every organization and their requirements are unique in their own ways and that is why we have an extensive range of offerings that caters to different types of business environments. You can always count on us to provide a comprehensive and flexible solution for your specific business needs.

Company profile

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