职务概要
| 职位种类 | IT工程师（SE/WEB/游戏）／WEB/互联网 |
|---|---|
| 行业类别 | IT/通信/互联网／ 互联网服务/电子商务 |
| 职位类型 | 正式员工 |
| 岗位级别 | 担当级别 |
| 招聘人数 | 1 |
| 希望入职时间 | - |
| 必须语言能力 |
日语 （精通-较多商务交流经验） |
| 希望具备的语言能力 | 日语、 |
| 工作时间 | 其他 |
| 福利待遇和带薪休假 | RM500 allowance, bonus, insurance |
详细工作内容
• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.
• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.
• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.
• To exceed customers’ expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.
• License issue and provision to customer.
• Periodic Maintenance Announcement.
关于面试
Face to Face
联络人
Japanese Customer Support Executive
VR Excellent (M) Sdn Bhd
1000 〜 2000 USD
